Types of work conducted for the clients below and excluded clients: Includes contract work on grants and proposals (from RFPs and RFP responses to EISes and compliance reporting); multimodal curriculum (from case-study-based learning experiences to simulated and CBT modules, to facilitator-led train-the-trainer courseware and customer education programs), organizational and product manuals for SIs and user guides; operations, policies and procedures; HR and administration; archive development and content-management QA and QC; and media production, from contractual agreement through writing, editing, typesetting, design, and marketing. Does NOT include contractually unidentifiable end clients nor a comprehensive list of all smaller contracts.